|By PR Newswire||
|November 15, 2012 01:12 AM EST||
BARCELONA, Spagna, November 15, 2012 /PRNewswire/ --
Quando InterMune, società emergente operante nel campo delle biotecnologie, estese le proprie attività in Europa cercò una soluzione CRM affidabile che contribuisse al lancio di Esbriet, il farmaco orfano di sua produzione - attualmente, il primo e l'unico trattamento efficace nel rallentare la progressione della patologia nei pazienti affetti da FPI da lieve a moderata.
Poiché InterMune aveva bisogno di mettere rapidamente in campo una nuova soluzione, era alla ricerca di una piattaforma flessibile, facile sia da implementare che da utilizzare. Dopo aver preso in esame tre aziende leader nella fornitura di soluzioni CRM, InterMune decise per la soluzione CRM cloud di Veeva, completa di iRep - l'unica applicazione integrata fdi CRM e CLM (Closed Loop Marketing) appositamente progettata per l'iPad di Apple.
"Veeva CRM ha rapidamente sbaragliato i concorrenti per diversi motivi," ha spiegato Ernest Leek, Senior Director of Marketing and Sales Force Effectiveness for Europe presso InterMune. "Il fatto che Veeva CRM sfrutti a tutto campo le più recenti tecnologie cloud-based è stato il fattore determinante per la nostra decisione, poiché garantisce che il nostro sistema sarà sempre aggiornato con upgrade in tempo reale e cambiamenti che andranno di pari passo con la nostra rapida ascesa. Inoltre, Veeva CRM è costruito su una piattaforma collaudata e offre prestazioni e stabilità migliori rispetto agli altri fornitori di soluzioni CRM presi in esame."
Ad oggi, InterMune ha presentato Veeva CRM e iRep agli utenti in Germania, Francia, paesi scandinavi, Benelux e Austria. Per gestire a livello globale i materiali promozionali, l'anno scorso InterMune ha adottato anche Vault PromoMats, l'applicazione cloud-based di Veeva dedicata alla gestione dei contenuti.
"Quando decidemmo a favore di Veeva, non è stato solo per la tecnologia. L'azienda è cresciuta molto rapidamente negli ultimi cinque anni, proprio come noi; Veeva ha la nostra stessa mentalità dedicata all'attenzione per il cliente, quindi sapevamo che le due aziende erano in sintonia sul piano culturale," ha aggiunto Leek.
Secondo InterMune, lo staff delle vendite e del marketing hanno "sposato" iRep. La funzionalità integrata di CRM e CLM dell'applicazione dà al marketing un prezioso feedback circa le interazioni sul campo con il cliente, consentendo fondamentalmente allo staff delle vendite e del marketing di migliorare l'esperienza del cliente e di creare una azienda "cliente-centrica". Veeva iRep supporta gli staff delle due divisioni aziendali dando loro tutto ciò che è necessario per essere performanti: i responsabili delle vendite hanno a disposizione strumenti per il call reporting, l'acquisizione dei dati e l'informazione dettagliata, tutti su un unico elegante dispositivo, lo staff dell'ufficio marketing può generare contenuti più ricchi e caricarli facilmente affinché possano essere distribuiti velocemente sul campo.
"Lavoro in questo settore da più di 12 anni: la tecnologia disponibile e i suoi limiti nel potenziare realmente l'interazione con il cliente mi hanno sempre lasciato insoddisfatto," ha spiegato Leek. "Veeva è una delle aziende più innovative nel settore delle scienze naturali: con la propria tecnologia CRM si è dimostrata pionieristica e foriera di cambiamenti sostanziali."
Leek ha concluso: "Vedere l'evoluzione di tutto ciò che possiamo fare con Veeva CRM è stato davvero impressionante e ci riconferma costantemente che, scegliendo Veeva, abbiamo decisamente preso la giusta decisione."
Informazioni su Veeva Systems
Veeva Systems è leader nel campo delle soluzioni aziendali cloud-based per il settore globale delle scienze naturali. Impegnata sul fronte dell'innovazione, dell'eccellenza dei prodotti e del successo del cliente, Veeva vanta più di 150 clienti, dalle maggiori aziende farmaceutiche del mondo fino alle società emergenti nel settore delle biotecnologie. Fondata nel 2007, Veeva è una società a capitale privato con sede nella Bay Area di San Francisco e uffici a Filadelfia, Barcellona, Pechino, Shanghai e Tokyo. Per maggiori informazioni, visitare il sito web http://www.veevasystems.com.
Copyright (c) 2012 Veeva Systems. Tutti i diritti riservati. Veeva e il logo Veeva sono marchi registrati di Veeva Systems. Veeva Systems è titolare di altri marchi registrati e non. Gli altri nomi citati nel presente documento potrebbero essere marchi commerciali dei rispettivi proprietari.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Nov. 28, 2014 05:00 PM EST Reads: 2,053
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Nov. 27, 2014 04:00 PM EST Reads: 2,049
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Nov. 27, 2014 04:00 PM EST Reads: 2,129
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
Nov. 27, 2014 03:00 PM EST Reads: 2,283
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
Nov. 27, 2014 03:00 PM EST Reads: 2,152
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
Nov. 27, 2014 01:00 PM EST Reads: 2,177
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
Nov. 27, 2014 11:00 AM EST Reads: 1,998
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
Nov. 27, 2014 10:00 AM EST Reads: 1,990
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
Nov. 27, 2014 08:00 AM EST Reads: 1,986
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
Nov. 27, 2014 07:45 AM EST Reads: 2,091
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Nov. 27, 2014 07:00 AM EST Reads: 2,172
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
Nov. 27, 2014 06:45 AM EST Reads: 2,220
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
Nov. 27, 2014 06:45 AM EST Reads: 2,135
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) i...
Nov. 27, 2014 04:00 AM EST Reads: 1,805
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nov. 27, 2014 04:00 AM EST Reads: 1,882
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Nov. 26, 2014 02:00 PM EST Reads: 2,133
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Nov. 24, 2014 07:00 PM EST Reads: 2,288
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
Nov. 24, 2014 12:00 PM EST Reads: 2,045
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Nov. 24, 2014 11:00 AM EST Reads: 2,412
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
Nov. 24, 2014 09:00 AM EST Reads: 2,277