COLORADO SPRINGS, Colo., Dec. 4, 2012 /PRNewswire/ -- HDI, the leading professional association and certification body for the technical service and support industry, today announced the keynotes for the HDI 2013 Conference & Expo (http://www.HDIConference.com). The event will take place April 16–19, 2013, at the Mandalay Bay Hotel & Casino in Las Vegas, NV. With more than 2,200 technical support professionals, managers, and executives expected to attend, HDI 2013 will be the largest crowd to date.

Keynote speakers include Steve Wozniak, cofounder of Apple Computer, and Aron Ralson, best-selling author and real-life inspiration for the movie 127 Hours. The lineup also features motivational speaker and best-selling author Lieutenant Colonel Rob "Waldo" Waldman, Travelocity founder and Kayak.com chairman Terry Jones, and accomplished author and actor Scott Christopher.

At the HDI 2013 Conference & Expo, service and support industry professionals will discover and explore the latest tools, technology, and trends they will need to meet the unique challenges of a rapidly evolving industry. HDI 2013 will feature presentations from nearly 100 prominent speakers, solution providers, and industry experts. "This year's conference should be one of the best and I'm excited to offer such an incredible lineup of keynote speakers," said Michelle Frilow, HDI's director of events and conferences. "Not only do this year's keynote speakers represent a broad spectrum of expertise for industry professionals to draw from, but the focused tracks offer niched sessions that will fit our audience's needs."

Now in its twenty-third year, this annual event provides help desk, customer service, and technical support professionals with invaluable education, insight, and thought leadership. Seminars, case studies, in-depth roundtable discussions, and workshops are led by industry experts, representatives from top solution providers, and seasoned practitioners.

ABOUT HDI | A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit www.ThinkHDI.com or call +1 719.268.0174. 

ABOUT UBM TECH | UBM Tech is a global media business that provides information, events, training, data services, and marketing solutions for the technology industry. Its media brands and information services inform and inspire decision makers across the entire technology market— engineers and design professionals, software and game developers, solutions providers and integrators, networking and communications executives, and business technology professionals. The company's information products include research, education, training, and data services that accelerate decision making for technology buyers. UBM Tech also offers a full range of marketing services based on its content and technology market expertise, including custom events, content marketing solutions, community development, and demand generation programs. UBM Tech is a part of UBM, a global provider of media and information services with a market capitalization of more than $2.5 billion.

Contact: Melanie Adamich
719.785.5391
madamich@thinkhdi.com

SOURCE HDI