Welcome!

iPhone Authors: Liz McMillan, Elizabeth White, Pat Romanski, Ram Sonagara, Plutora Blog

News Feed Item

TeamViewer® Launches Version 8

TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announced the launch of TeamViewer 8. The highly anticipated upgrade expands client service capabilities and provides faster and easier performance for both remote control and online meetings sessions. With the new version, TeamViewer is introducing the new TeamViewer Management Console, a cloud-based administration tool especially addressing the needs of corporate environments and with greater emphasis on accountability, stricter security guidelines and the need for central control of their TeamViewer user accounts.

The TeamViewer Management Console opens up completely new possibilities for support teams in companies large and small. Key features in the new TeamViewer Management Console include comprehensive user management, connection reporting of all sessions and browser-based single-click connections.

Comprehensive User Management

The Management Console offers a new set of user management capabilities. All employees within a company using TeamViewer for IT support services can be managed and controlled centrally over the web-based interface. Some key new capabilities include:

  • Setting up a company profile to manage the entire support team
  • Setting up, adding or disabling TeamViewer accounts of employees using TeamViewer for IT support
  • All support team members get access to important customer information anytime, anywhere, as groups of the Computers & Contacts list can be shared
  • Setting read and write permissions for shared groups
  • Defining access rights within the TeamViewer Management Console (e.g., who may view connection reports)

Connection reporting of all sessions

Now the start and end times of all TeamViewer connections performed by a support team, whether done from a Windows, Mac or Linux computer, browser-based or from a smartphone, will be automatically stored. Further enhancements include:

  • A new comment function enables users to write comments immediately after each support session to better document the support services
  • Reports and comments make invoicing easier and more comprehensible for all supporters involved

Browser-based single-click connections

The TeamViewer Management Console offers increased flexibility for IT supporters as well:

  • Authentication credentials (ID and password) of important computers and contacts are always at hand, as supporters have browser-based access to their TeamViewer accounts anytime, anywhere
  • Remote connections can be started conveniently with a single-click directly from out of the browser-based TeamViewer Management Console

TeamViewer 8 also brings an impressive set of new business tools for users of the remote control and online meetings software. Key new developments include the ability to pass control of a remote session to another expert, local printing from a remote computer, and a deeper Microsoft Outlook integration for increased comfort with online meetings. Overview of the top new advances:

  • Session handover: Remote sessions can be handed over easily “on-the-fly” from one expert to another
  • Remote printing: Easy remote printing e.g. in your home office from your office computer
  • Deeper integration of TeamViewer into Microsoft Outlook allows easy scheduling of online meetings directly in Microsoft Outlook. Meetings will be saved in Outlook calendars
  • Transmission of remote sound and real-time video to the local device. Video transmission is available exclusively in licensed connections.
  • Enhanced session recording: now sound and video can be recorded for perfect documentation

“Business users and IT administrators increasingly need more command and control of the software they use every day,” said Holger Felgner, General Manager at TeamViewer. “TeamViewer 8 does just that by expanding the feature set to not only include useful new tools like session recording and Outlook integration, but also by adding a brand new cloud component that administrators can use to streamline their access and support – anytime, anywhere.”

Windows 8 support

TeamViewer 8 is compatible with Windows 8, supporting the specific Windows 8 commands (e.g. the Windows 8 charms bar) on a remote computer directly via the toolbar in the remote control window. From touch screen to touch screen users will experience the simple use of TeamViewer in Windows 8 with the help of modern Multi-Touch-gestures.

Retina support for Mac users

The TeamViewer 8 user interface now also supports the Retina display, enabling a crystal clear view on a Mac Book Pro.

New 24/7 remote access for Linux computers

TeamViewer 8 provides a new system service functionality for Linux computers. With TeamViewer 8 Linux computers can be accessed remotely 24/7 including login, logout and system reboot – making it perfect for server maintenance and home office access.

Availability

TeamViewer 8 is available now for Windows, Mac and Linux computers at http://www.teamviewer.com/download.

Pricing

TeamViewer offers one-time purchase without recurring costs. TeamViewer pricing is all-inclusive, and add-on components require no further licensing. Business licenses for the complete solution, including support and minor version updates, start at a one-time fee of $749. The TeamViewer Management Console is an exclusive feature of the Premium and Corporate license. For private users in a non-commercial environment, TeamViewer is completely free.

For additional price and licensing information, please visit http://www.teamviewer.com/licensing

Security

TeamViewer offers full encryption based on RSA private/public key exchange and AES 256 Bit encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees a full client-to-client data protection. This means that the TeamViewer routing servers are not able to read the data stream.

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in over 30 languages, TeamViewer is one of the world’s most popular providers of remote control and online meetings software. More information: www.teamviewer.com

© 2012 TeamViewer GmbH. All rights reserved.
Mac, Mac OS and Retina are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows and Microsoft Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, addressed the big issues involving these technologies and, more important, the results they will achieve. Rodney Rogers, chairman and CEO of Virtustream; Brendan O'Brien, co-founder of Aria Systems, Bart Copeland, president and CEO of ActiveState Software; Jim Cowie, chief scientist at Dyn; Dave Wagstaff, VP and chief architect at BSQUARE Corporation; Seth Proctor, CTO of NuoDB, Inc.; and Andris Gailitis, C...
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by mining large volumes of unstructured data, and how data tracking delivers uptime when it matters most.
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your organization should be taking to position itself for the next platform of digital competition.
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial Cloud.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., showed what is needed to leverage the IoT to transform your business. He discussed opportunities and challenges ahead for the IoT from a market and technical point of vie...
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness, and in-car entertainment and this excitement will bleed into other areas. On the commercial side, m...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science from the University of California, Berkeley.
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your online presence.
In this Women in Technology Power Panel at 15th Cloud Expo, moderated by Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, Esmeralda Swartz, CMO at MetraTech; Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems; Seema Jethani, Director of Product Management at Basho Technologies; Victoria Livschitz, CEO of Qubell Inc.; Anne Hungate, Senior Director of Software Quality at DIRECTV, discussed what path they took to find their spot within the technology industry and how do they see opportunities for other women in their area of expertise.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.