Welcome!

iPhone Authors: Scott Hirsch, JP Morgenthal, Carmen Gonzalez, David H Deans, Lori MacVittie

News Feed Item

SolarWinds Survey Reveals IT Pros Are Engaged, Upbeat and Loyal Employees

Study of US-Based Systems and Network Administrators Uncovers Overarching Similarities as Well as Pointed Differences on the Job

AUSTIN, TX -- (Marketwire) -- 01/09/13 -- SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today released results of a survey of network administrators, the second part of a comprehensive survey which last month announced findings for systems administrators. The results show a striking similarity between both groups in job satisfaction and optimism, experience and loyalty, as well as how they like to spend their free time and even their favorite video games and geek TV shows. The survey also uncovered several key on-the-job differences between the groups, related to their job functions and responsibilities, views towards the organizations they work for and compensation levels.

These results are part of a wide-ranging survey of 401 U.S.-based systems administrators, or sysadmins, and 400 U.S.-based network administrators, or netadmins, conducted in October 2012 to understand the IT professional in both their professional and personal lives. Despite 90 percent of each group agreeing there are now more responsibilities and demands on their time, the overarching results find IT workers to be model employees: experienced, optimistic and confident in their companies, loyal and satisfied in their job roles.

On the job, the survey revealed sysadmins and netadmins felt similarly about the following factors, even though there were some key differences between groups:

  • High levels of overall job enjoyment: Though both groups enjoy their jobs, netadmins demonstrate slightly higher job satisfaction. More netadmins (79 percent) expressed enjoyment in their jobs compared with sysadmins (68 percent). Similarly, more netadmins (66 percent) felt appreciated by the organization, higher than their sysadmin counterparts (56 percent). The most enjoyable thing about their jobs? Two-thirds of netadmins and sysadmins agree it's solving problems, the top answer for both groups.

  • New Year's projections: System and network admins overall believe their 2013 budgets will likely remain flat. Thirty-eight percent of these IT pros expect no change from 2012; the overall prediction for netadmins is a 1.5 percent growth in budget, versus an expected 1 percent decline for sysadmins. Nonetheless, both groups remain optimistic for the New Year: 83 percent of netadmins and 73 percent of sysadmins agree 2013 will be a better year for their companies.

  • Loyalty towards and confidence in their companies: Both netadmins and sysadmins are loyal to their companies, with 52 percent of netadmins and 48 percent of sysadmins having worked at their jobs for 10 years or more or never having changed jobs. Eighty-five percent of netadmins expressed that they have some level of trust in the senior/executive leadership of the company, compared with 77 percent of sysadmins. The numbers were even higher for trust in IT leadership, with 92 percent of netadmins and 82 percent of sysadmins expressing some level of trust.

  • Feeling supported: A key shared viewpoint among both groups is that they feel supported and empowered to do their jobs in various ways. A majority of both groups feel they have adequate tools and software, support from the organization and ongoing training and skills development. Netadmins, however, receive slightly more support, with 75 percent versus 63 percent of sysadmins saying they have adequate tools and software; 72 percent versus 57 percent having adequate organizational support; and 66 versus 58 percent having adequate ongoing skills training and development. But universally, most IT pros -- 70 percent of both groups -- feel their work is not well understood by others in the company.

Despite overall similarities in their overarching positivity towards the job, there are several key differences between netadmins and sysadmins:

  • Responsibility and compensation: As may be expected, netadmins have a wider range of responsibilities compared with their sysadmin counterparts. As a result, netadmins also spend more free time working, with 52 percent indicating they spend a "significant" amount of time completing tasks, compared with 43 percent of sysadmins. Perhaps this accounts for the gap in pay, with netadmins making an average of $87,000 per year compared to $78,000 on average for sysadmins.

  • Split frustrations: While the top frustrations for sysadmins was too little pay followed by increasing workloads, the top frustration for netadmins was not having enough budget followed by too little pay.

  • Ambitions: In five years, 43 percent of netadmins see themselves as IT department head and 17 percent see themselves as CIO. Similarly, 39 percent of sysadmins see themselves as IT department head, but a much smaller group -- only five percent -- see themselves as CIO. Interestingly, there is some desire between the groups to switch job roles: 19 percent of netadmins say they will cross over to systems management, while 23 percent of sysadmins say they will be netadmins in five years.

"Our survey reveals that IT pros are a remarkable and resilient bunch," said Kevin Thompson, President and CEO, SolarWinds. "They are unsung heroes in many companies, but they are incredibly loyal and motivated despite the scope of work they do and the demand of work on their time both on and off the job. It's essential for companies to understand what drives netadmins and sysadmins to perform and give them the support that helps make their jobs easier in order to retain these valuable employees."

As with their professional lives, network administrators and systems administrators show some remarkable similarities in their personal lives and preferences.

  • Personality traits: More than 60 percent of both groups say they are hardworking, the top personality trait chosen, followed by more than 50 percent of both groups indicating they are friendly.

  • Gadgets of choice: Netadmins were split in their preference over Android and iPhone, with 37 percent of respondents in each category. This compares with a slight majority of sysadmins using Android phones over iPhones. As with sysadmins, an overwhelming majority of netadmins, 82 percent, are PC users.

  • What they watch: The top sci-fi TV show for both groups was "Star Trek," followed by "The Big Bang Theory" and "The X-Files." But on the big screen, like their sysadmin colleagues, netadmins prefer light sabers over phasers as "Star Wars" narrowly beat out "Star Trek" for top sci-fi movie honors.

  • What they drink: If they aren't working during their free time, netadmins and sysadmins can enjoy a brew together after work. Forty percent of netadmins and 31 percent of sysadmins prefer some kind of beer to drink in their off time. More sysadmins drink soda, though, with 19 percent of sysadmins versus 10 percent of netadmins preferring some pop when off duty.

  • More similarities: Both groups list Batman as their favorite superhero; rock music as the genre of choice; and compact cars as current vehicles. The top three answers for what they like to do in their free time were the same between the two groups: 1) spending time with family and friends; 2) unwinding at home; and 3) surfing the web.

Demographically, two-thirds of both groups were male. Slightly more netadmins than sysadmins have advanced degrees, with 77 percent of netadmins having at least a bachelor's degree compared with 65 percent of sysadmins. Netadmins were also a bit more experienced, with 68 percent indicating more than 8 years of experience versus 62 percent of sysadmins.

The complete survey results can be found on SlideShare, and an infographic on the data can be found on SolarWinds' Whiteboard blog.

About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at http://www.solarwinds.com/.

PDF Attachment Available: http://media.marketwire.com/attachments/201301/117290_Solarwinds_comparison-US.pdf

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2197684

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Robin Raymond, Chief Architect at Hookflash Inc., will walk through the shifting landscape of traditional telephone a...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it’s a mix of architectural style...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accelerate their digital channels with APIs, drive partner adoption, monetize their assets, and achieve a...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customizable platform to easily integrate into existing software solutions, embed business logic and build s...
Connected devices are changing the way we go about our everyday life, from wearables to driverless cars, to smart grids and entire industries revolutionizing business opportunities through smart objects, capable of two-way communication. But what happens when objects are given an IP-address, and we rely on that connection, sometimes with our lives? How do we secure those vast data infrastructures and safe-keep the privacy of sensitive information? This session will outline how each and every connected device can uphold a core root of trust via a unique cryptographic signature – a “bir...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at Internet of @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, will discuss how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.

SUNNYVALE, Calif., Oct. 20, 2014 /PRNewswire/ -- Spansion Inc. (NYSE: CODE), a global leader in embedded systems, today added 96 new products to the Spansion® FM4 Family of flexible microcontrollers (MCUs). Based on the ARM® Cortex®-M4F core, the new MCUs boast a 200 MHz operating frequency and support a diverse set of on-chip peripherals for enhanced human machine interfaces (HMIs) and machine-to-machine (M2M) communications. The rich set of periphera...

SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
Predicted by Gartner to add $1.9 trillion to the global economy by 2020, the Internet of Everything (IoE) is based on the idea that devices, systems and services will connect in simple, transparent ways, enabling seamless interactions among devices across brands and sectors. As this vision unfolds, it is clear that no single company can accomplish the level of interoperability required to support the horizontal aspects of the IoE. The AllSeen Alliance, announced in December 2013, was formed with the goal to advance IoE adoption and innovation in the connected home, healthcare, education, aut...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...